Do you RingRang?
Your customers are the lifeblood of your business but connecting with them can be difficult.
With RingRang, it just got a whole lot easier.
We’re “bringing back the conversation” with your customers.
RingRang is a simple yet powerful online customer contact communication tool.
Why use RingRang?
RingRang connects you to your customers at the press of a button. It’s completely free to install and costs just pennies to start connecting with your customers via email and text message.
How it works?
A RingRang button on your website lets your visitors contact you directly via email or text message. The installation is simple with most of our customers up and running in minutes.
Try it for yourself!
What is RingRang?
Getting started with RingRang is free. You only pay when you connect with your customers.
RingRang News
May 17, 2012 - GM and Facebook
With the implementation of RingRang and the use of Facebook as an integrate part of that conversation Facebook does make a very important difference. Think about how RR and Facebook work together. A retailer places RR on their site, in their content or within their advertising. When the consumer pings the retailer they also have the opportunity to introduce their friends to that specific retailer though Facebook. So we take a 1:1 relationship and move it to a 1:120 friends. Now quite realistically RR has the opportunity to provide a service to a percentage of the 2.4 billion cell calls made every day, say an impact of just 1% . That’s 24 million consumers * 120 friends. That’s 2.8 billion people that were just informed about a retailer they didn’t even know about until today. And that’s just today. Facebook is multiplier; it is the vehicle for advertising. Read the article at and see what you think. http://www.macworld.com/article/1166845/general_motors_un_friending_of_facebook_ads_spells_trouble_for_users.html
May 16, 2012 - Are Call Centers on the way out?
Are Call Centers on the way out? Probably not but by using RingRang along with call center options the retailer has the opportunity to make an immediate and direct connection to the customer, no matter where the consumer is and increasingly they’re on their mobile phone. In making an immediate connection to the conusmer on the go the retailer can increase loyalty and customer satisfaction.
The attached article explains “New and innovative smart devices are hitting the market rapidly and consumers are looking to them as the primary communication hub for all of their services. Blind loyalty cannot be expected as customers know they have choices, and will prefer to do business with those companies that can enhance the user experience and meet their needs when and where they are expecting it.”
RingRang along with call centers if required can provide the when and where.
You can read the full article at http://www.tmcnet.com/call-center/features/articles/288215-how-mobile-impacting-customer-interactions-how-companies-respond.htm
@RingRangSocial